Cookie Policy

This Cookie Policy explains how Casino Grand Bay uses cookies and similar technologies on our website (the “Site”). It describes what cookies are, why we use them, what types we use, how long they last, and how you can control them. It also explains how third-party services may set cookies when you use the Site.

By continuing to use the Site, you agree to the use of cookies as described here, unless you change your settings (details below). Where required by law, we will ask for your consent before placing non-essential cookies.

Cookies Explained in Plain English

Cookies are small text files that a website stores on your device (computer, phone, or tablet) when you visit. They help the Site remember information about your visit - like your login status, language preferences, or which pages you viewed - so your next visit works more smoothly.

Cookies are widely used across the web. Some are essential to make a site function; others help improve speed, security, and user experience, or help us understand how the Site is being used.

Why We Use Cookies - Security, Speed, and a Smoother Experience

We use cookies and similar technologies to:

Keep the Site operating reliably and securely (including fraud prevention and account protection) Remember your preferences (like language, region, or session choices) Measure Site performance and fix issues faster Understand which pages and features are most useful to players Support relevant marketing and promotional messaging where allowed

Cookies can also help reduce friction during key actions like signing in, verifying account activity, and navigating between cashier and game pages.

The Cookie Types You May See on Our Site

Different cookies do different jobs. The categories below describe the types that may be used on the Site.

Essential Cookies - The Ones We Can’t Run Without

Essential cookies are required for core website functionality. They help with things like:

Maintaining secure sessions while you move around the Site Enabling account login and authentication Supporting security features and preventing misuse Ensuring pages load properly and consistently

If you disable essential cookies, parts of the Site may not work correctly, and some features may become unavailable.

Functional Cookies - Your Preferences, Saved

Functional cookies help the Site remember choices you make so you don’t have to keep repeating them. For example, they may remember:

Display preferences Region or language selections Basic account-level settings that improve navigation

Disabling functional cookies won’t usually break the Site, but it may reduce convenience and personalization.

Performance and Analytics Cookies - How We Improve What You Use

Performance and analytics cookies help us understand how visitors interact with the Site. They may track information such as:

Pages visited and time spent on them Clicks and navigation patterns Load times, errors, and technical performance signals Device, browser, or general location (typically at a non-precise level)

This data helps us improve stability, usability, and content - especially on high-traffic areas like registration, banking, promotions, and game browsing.

Marketing Cookies - Relevant Promos and Smarter Messaging

Marketing cookies may be used to deliver more relevant advertising or measure the effectiveness of campaigns. They can help:

Limit how often you see the same promotion Measure which offers or pages led to sign-ups or deposits Support ad delivery on third-party platforms (where permitted)

Marketing cookies may involve third parties (explained below). If you opt out of marketing cookies, you may still see ads, but they may be less relevant.

Session vs Persistent Cookies - How Long They Stay

Cookies may be:

Session cookies - temporary, and removed when you close your browser Persistent cookies - remain for a set period or until you delete them (useful for remembering preferences between visits)

Retention depends on the purpose of the cookie and the settings defined by the cookie provider.

Third-Party Cookies and Services - When Others Place Cookies

Some cookies on the Site may be placed by third-party providers that help us run and improve our services. These may include:

Analytics providers that help us understand usage and performance Security and fraud-prevention tools that help protect accounts and payments Advertising and measurement partners, where applicable and allowed Embedded content or integrations that may set their own cookies

Third parties may process data according to their own privacy and cookie policies. Where required, we will request your consent before enabling third-party cookies that are not essential.

Your Choices - How to Manage, Disable, or Delete Cookies

You can control cookies in several ways:

Browser settings: Most browsers allow you to block cookies, delete existing cookies, or limit certain cookie types. You can usually choose to block all cookies or only third-party cookies. Device controls: Some mobile devices offer additional tracking and privacy controls. Cookie consent tools: Where available on the Site, you may be able to adjust cookie preferences through our consent banner or settings interface.

Be aware: If you block or delete cookies, the Site may not remember your preferences, and some features may not function correctly. For example, you may be logged out more often, certain pages may load incorrectly, or security checks may trigger more frequently.

If you want to review promotions and bonus terms separately, see our internal page at Casino Grand Bay.

Consent - When We Ask and What It Means

Where required by applicable law, we use a consent mechanism before placing non-essential cookies (such as analytics and marketing cookies). You can withdraw or change consent at any time by adjusting your cookie settings (if available) or by changing your browser settings.

Even when consent is not legally required, we aim to be transparent and give you meaningful control over cookie use.

Updates to This Cookie Policy - Staying Current

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate the Site. Updates will be posted on this page, and the revised version will take effect once published. If changes are significant, we may provide additional notice as required.

Contact Us - Privacy and Cookie Questions

If you have questions about this Cookie Policy or how cookies are used on the Site, contact us:

Email: support@casinograndbay.com Phone: Toll Free: 1800 253 5048

We’ll help you understand your options, including how cookie preferences may affect your experience on the Site.